FK77 Privacy Policy

1About This Policy

This Privacy Policy ("Policy") is issued by FK77 ("FK77," "we," "us," or "our") and applies to all personal data collected through the FK77 online gaming platform at fk77.vip and through the FK77 mobile application (collectively, the "Platform"). This Policy should be read together with the FK77 Terms & Conditions.

FK77 is committed to protecting the privacy and personal data of all registered players and visitors in the Philippines. This Policy is drafted in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR"), as enforced by the National Privacy Commission ("NPC") of the Philippines.

By accessing the FK77 Platform or creating an account, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

2Personal Data We Collect

FK77 collects personal data through several channels, including your account registration form, KYC verification submissions, payment transactions, your interactions with our games and Platform features, and your communications with our customer support team.

The categories of personal data FK77 collects include:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification numbers (e.g., PhilSys National ID, driver's license, passport).
• Contact Data: Email address, mobile phone number, and residential address (including city, e.g., Manila, Cebu, Davao, Quezon City, or Makati).
• Financial Data: GCash account number, PayMaya account details, bank account information (BPI, BDO, Metrobank), deposit and withdrawal transaction records.
• Technical Data: IP address, device identifiers, browser type and version, operating system, and network information.
• Usage Data: Games accessed, wager amounts, session duration, login and logout timestamps, and Platform navigation patterns.
• Communications Data: Records of your interactions with FK77 customer support via live chat or email.
• Marketing Preference Data: Your opt-in or opt-out status for FK77 promotional communications.

FK77 does not collect sensitive personal information (as defined under the DPA) unless it is strictly required for identity verification or legal compliance purposes, and only with your explicit consent where required.

3How We Use Your Personal Data

FK77 uses the personal data we collect for the following purposes:

• To create, manage, and maintain your FK77 player account.
• To verify your identity and age (21 years or older) in compliance with Philippine gambling regulations.
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• To comply with Anti-Money Laundering (AML) obligations under the Anti-Money Laundering Act (AMLA) and to report suspicious transactions to the Anti-Money Laundering Council (AMLC) where required by law.
• To detect, investigate, and prevent fraud, cheating, collusion, and other prohibited conduct on the Platform.
• To provide customer support and resolve disputes or complaints.
• To monitor responsible gaming indicators and apply responsible gaming tools where appropriate.
• To improve the FK77 Platform, personalize your gaming experience, and develop new features.
• To send you transactional communications, including account notifications, deposit confirmations, and security alerts.
• To send you marketing communications about FK77 promotions and offers, where you have provided your consent to receive such communications.

4Legal Basis for Processing

FK77 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your FK77 account, process transactions, and deliver gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including KYC requirements, AML obligations, and PAGCOR regulatory requirements.
• Legitimate Interests: Processing is necessary for FK77's legitimate interests in fraud prevention, platform security, and improving our services, provided these interests are not overridden by your data protection rights.
• Consent: For marketing communications and certain non-essential data processing activities, FK77 relies on your freely given, specific, and informed consent. You may withdraw this consent at any time.

5Sharing Your Personal Data

FK77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. FK77 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification service providers engaged by FK77 to assist with age and identity verification.
• Technology Service Providers: Cloud hosting, data storage, cybersecurity, and platform infrastructure providers who process data on FK77's behalf under strict data processing agreements.
• Game Content Providers: Licensed game studios and live dealer platform providers whose games are available on FK77, to the extent necessary for game delivery and technical support.
• Regulatory and Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where FK77 is legally required to disclose personal data.
• Professional Advisers: Lawyers, auditors, and accountants engaged by FK77, subject to professional confidentiality obligations.

All third-party service providers engaged by FK77 are contractually required to process personal data only in accordance with FK77's instructions and in compliance with the Philippine Data Privacy Act of 2012.

6Data Retention

FK77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account Data: Retained for the duration of your active FK77 account, and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required under the AMLA.
• KYC Documentation: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer Support Records: Retained for three (3) years from the date of the interaction, or longer if the matter is subject to ongoing dispute or legal proceedings.
• Marketing Preference Data: Retained until you withdraw your consent or request deletion, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, FK77 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

7Cookies and Tracking Technologies

FK77 uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain your session, and analyze Platform usage. The types of cookies FK77 uses include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Performance Cookies: Used to collect anonymized information about how players use the FK77 Platform, helping us identify areas for improvement.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to personalize your FK77 experience.
• Marketing Cookies: Used to deliver relevant FK77 promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the FK77 Platform. FK77 does not use cookies to track your activity on third-party websites.

8Data Security

FK77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the FK77 Platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls limiting FK77 staff access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the FK77 Platform infrastructure.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorized access.
• Incident response procedures to detect, contain, and notify affected players and the National Privacy Commission (NPC) of any personal data breach within the timeframes required by the DPA.

While FK77 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. FK77 cannot guarantee absolute security and encourages you to use a strong, unique password for your FK77 account and to enable multi-factor authentication where available.

9Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by FK77:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed, as set out in this Policy.
• Right of Access: The right to request a copy of the personal data FK77 holds about you.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data FK77 holds about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to FK77's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on FK77's legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe FK77 has violated your data privacy rights.

To exercise any of the above rights, please contact the FK77 Data Privacy Officer at the contact details provided in Section 13 of this Policy. FK77 will respond to all verified data privacy requests within thirty (30) calendar days of receipt.

10Children and Minors

The FK77 Platform is strictly intended for adults aged 21 years or older, in accordance with Philippine gambling laws. FK77 does not knowingly collect personal data from individuals under the age of 21. If FK77 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered on the FK77 Platform, please contact our support team immediately so that we can investigate and take appropriate action.

11Marketing Communications

With your consent, FK77 may send you promotional emails, SMS messages, or in-app notifications about FK77 bonuses, new games, and special offers. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any FK77 marketing email.
• Updating your communication preferences in your FK77 account settings.
• Contacting FK77 customer support and requesting removal from our marketing list.

Please note that opting out of marketing communications will not affect the delivery of transactional communications related to your FK77 account, such as deposit confirmations, withdrawal notifications, and security alerts.

12Changes to This Privacy Policy

FK77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The effective date of the current version of this Policy is stated at the top of this page.

Where changes to this Policy are material, FK77 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the FK77 Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.

FK77 recommends that you review this Privacy Policy periodically to stay informed of how we protect your personal data.

13Contact and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or FK77's data processing practices, please contact our Data Privacy Officer:

FK77 Data Privacy Officer
Email: [email protected]

For general customer support inquiries, please contact: [email protected]

If you are not satisfied with FK77's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information about the NPC complaints process is available through official Philippine government channels.